LEGAL
Privacy Policy
Last updated: April 2025
Arena Lodge – Busua Beach is a family-run hotel located in Busua, Ghana. We respect your privacy and are committed to being transparent about how we handle your personal information.
What data we collect
We only collect personal data that you voluntarily provide to us. This happens in two situations: when you submit a booking request through our website, and when you contact us via our contact form. The information collected may include your name, email address, phone number, travel dates, and any message you choose to send us.
How we use your data
The information you provide is used solely to respond to your enquiry or to process your booking request. We do not use your data for marketing purposes, we do not share it with third parties, and we do not sell it under any circumstances.
Analytics
This website uses Umami Analytics, a privacy-first, open-source analytics platform. Umami collects only anonymous, aggregated data such as page views and referral sources. It does not use cookies, does not collect personal identifiers, and is fully GDPR compliant by default. No individual user is tracked or profiled.
Data retention
We retain the information you send us only for as long as necessary to handle your request. Once your enquiry or stay is complete and no further communication is needed, your data is not stored in any long-term database.
Your rights
You have the right to request access to the personal data we hold about you, and to ask us to delete it. To exercise these rights, please contact us directly using the details below.
Hosting and infrastructure
This website is hosted on Netlify (Netlify, Inc., USA). As our hosting provider, Netlify may process technical request data such as IP addresses as part of delivering the site. See Netlify's privacy policy for more information.
Contact
If you have any questions about this policy or how we handle your data, please reach out to us via the contact form on this website or by email.